Saturday, 5 March 2022

Post Adaptive Cards to Teams channel or chat and wait for a response using Power Automate

 1.       Create SharePoint List that will be used as data Input source: Invoice Request

a.       Columns: Title; Status – Both are ‘Single line of Text’ column type

    2. Create SharePoint List that will be used as source to fetch the dynamic data for reason based on department: Rejection

a.       Columns: Department(renamed Title column)

b.       Rejected Reason (Single line of text)

c.       Populate some data in Rejection list which will used in Adaptive Cards.

     3. We will use Power Automate flow that will automatically post an Adaptive Card to Teams Channel or Chat once the item is created in ‘Invoice Request’ list.

     4. Create a Flow and the set the trigger ‘When an item is created or modified’

      5. Add two Initialize Variables: VarSales and VarIT

     6. Create two Array Variables: varSalesReasons, varITReasons which will be using to append the data to Adaptive Cards.

     7. Create another two String Variables: SalesResponse, ITResponse which will using to capture the response that is submitted by approver.

     8. Add ‘Get Items’ actions to filter and fetch the rejection reasons for ‘Sales’ department.

     9. In Apply to each, Append all the items to an array while incrementing.

     10. These values appended to the varSalesReasons Array which will be used later when composing the adaptive card. Expression for both title and value:

body('Get_Sales_team_rejection_reason_from_Rejection_list')['value'][variables('varSales')]['Reason_x0020_for_x0020_Rejection']

      11. Add ‘Compose’ action to compose the adaptive card message.

 

Below is the JSON code that used to compose the adaptive card:

{

  "type": "AdaptiveCard",

  "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",

  "version": "1.2",

  "body": [

    {

      "type": "TextBlock",

      "text": "Sales Team Approval Request submitted by @{triggerOutputs()?['body/Author/DisplayName']}",

      "wrap": true,

      "id": "Request_Head",

      "size": "Medium",

      "weight": "Bolder",

      "horizontalAlignment": "Center"

    },

    {

      "type": "TextBlock",

      "text": "@{triggerOutputs()?['body/Title']}",

      "wrap": true,

      "id": "Request_Body"

    }

  ],

  "actions": [

    {

      "type": "Action.Submit",

      "title": "Approve",

      "id": "Approve",

      "style": "positive"

    },

    {

      "type": "Action.ShowCard",

      "title": "Reject",

      "card": {

        "type": "AdaptiveCard",

        "body": [

          {

            "type": "TextBlock",

            "text": "Please select a reason for rejecting the request.",

            "wrap": true,

            "id": "Rejection_Heading"

          },

          {

            "type": "Input.ChoiceSet",

            "choices": @{variables('varSalesReasons')},

            "placeholder": "Placeholder text",

            "style": "expanded",

            "value": "@{body('Get_Sales_team_rejection_reason_from_Rejection_list')['value'][0]['Reason_x0020_for_x0020_Rejection']}",

            "id": "Choices"

          }

        ],

        "actions": [

          {

            "type": "Action.Submit",

            "title": "Reject",

            "id": "Rejected",

            "style": "destructive"

          }

        ]

      },

      "id": "Reject",

      "style": "destructive"

    }

  ],

  "id": "Adaptive_Card"

}

   12. Post an adaptive card to Sales channel or chat and wait for response.

13.  AC will be posted to Sales team channel once the request is submitted in the list. And it will look like below

    14.  Approver can Approve or Reject. If the approver clicks Reject, then department specific rejection reasons will show up on the AC.

    15.   Let’s capture the AC Sales team response in varSalesResponse variable.

@{body('Post_an_Adaptive_Card__and_wait_for_a_response')['submitActionId']}

    16.   Once we receive the response, update the same in the ‘Invoice Request’ list.

 

    17.   Note: I have created below two columns(as flags) to skip the infinite trigger loop in update item action.

a.       SalesApprovalSent – Default value is: No

b.       ITApprovalSent – Default value is: No

    18.   If the Sales team approves the request, it will then be routed to IT team for further approvals.

    19. For this add a condition to verify the outcome of the Sales team approval response(varSalesReponse).

    20.   Repeat the steps from 8 to 17 for IT approval process and replace Sales with IT.

    21.  If the Sales Approver approve the request in 14th steps then it will be routed to IT team approvals and below the AC will be posted in the Sales team channel or chat.

    22.   Capture the IT team approver response in varITResponse variable.

@{body('Post_an_Adaptive_Card__and_wait_for_a_response_3')['submitActionId']}

    23.   And then update the status in the ‘Invoice Request’ list.

    24.   Note: I have added the below expression in the ‘When an item is created or modified’ trigger conditions.

@not(equals(triggerOutputs()?['body/SalesApprovalSent'],'Yes'))

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